ProKarma

Technical Writer

Job Locations US-Remote
ID
2021-32342
Category
Information Technology and Engineering
Position Type
Regular Full-Time

Overview

PK, the Experience Engineering firm, actively looking for a Technical Writer in API Center of Enablement of team.

Responsibilities

  • Translate technical information into clear, concise, and effective documentation for both technical and non-technical audiences.
  • Deliver clean, structured, and easy-to-understand content for online documentation and video tutorials.
  • Integrate graphics and illustrations to improve the quality and usability of the documentation.
  • Work cross-functionally with SMEs in the Engineering, data, and analytics groups.
  • Assist in defining standards, style, and terminology.
  • Create Video tutorials explaining the new functionality by giving a walkthrough of newly added feature.
  • Creating News letter for wider TMobile Product & Technology audience every month.
  • Creating user guide.
  • Create write-ups.

Qualifications

  • 4+ years of experience in technical writing and strong technical background.
  • Hands-on experience with JIRA and/or Confluence.
  • Excellent oral, written, and organizational skills.
  • Detail orientated, and able to think and write in context with the target audience.
  • Self-motivated and effective in a fluid environment.
  • Experience in writing knowledge base articles.
  • Experience working in an Agile environment.
  • Work at telecom industry before.
  • Some work samples (content/graphic/flow chart) you are proud of.
  • Knowledge in how to collect data from devices and how to process this data, instantly, as it arrives. 
  • Must have experience with:
    • API Explorer
    • Dev Center
    • MEG Platform
    • APIGEE Platform 

~ In order to provide equal employment and advancement opportunities to all individuals, employment decisions at PK are based exclusively on merit.  PK does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, including gender identity and identity expression, national origin, age, or any other characteristic protected by law.

 

PK is open to remote locations, excluding Colorado.

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